Responsibilities:

Position Summary:

The Human Resources Information Systems (HRIS) Manager will lead the business unit HRIS function, working closely with enterprise HRIS and business unit Human Resources. The HRIS Manager will conduct and lead efforts around business analysis, systems analysis, and the development, scope, scheduling and execution of program implementation. This position is responsible for planning, directing, and coordinating HRIS activities to maximize the use of human resources and maintaining functions. The position will be a hands-on leader with a focus on customer service.

Position Responsibilities may include, but not limited to:

Supervise HRIS Analysts including assigning tasks and activities, managing performance and development, coordinating project work, etc.
Monitor and measure customer service and satisfaction; provide feedback to Analysts
Responsible for the oversight of the Support ticketing system and ensuring proper and timely resolution of tickets
Facilitate regular business update meetings, communicating project status and schedule, and ensuring alignment
Support the execution of the HR systems roadmap
Responsible for the ownership of projects and driving them forward; including:
- Participate in development or confirmation/clarification of project scope
- Manage timeline and ensure timeliness of project deliverables
- Capture functional requirements from stakeholders including business partners, payroll, HRIS, etc.
- Assign and track tasks to Analysts, Payroll, business partners, etc.
- Issue resolution and escalation
- Communications & status reporting to stakeholders
- Risk Management
- Resource Management
- Ensure proper user acceptance testing in order to fully satisfy product requirements
Translate product specifications and business processes between clients and internal technical team
Liaison between the broader HR team, technology teams and support teams; subject matter expert for HR systems and strategy
Partner with Divisional HRBPs and Reyes Holdings HRIS to ensure policies are interpreted correctly for system configuration
Identify opportunities for operational efficiency improvements; recommend process/customer service improvements, innovative solutions, policy or process changes
Maintain awareness of current trends in HRIS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques
Responsible for creating and developing reports in support of the business
Other projects or duties as assigned

Qualifications:

Required Skills and Experience:

Bachelor’s Degree in Computer Science/IT, Human Resources, or related field
6+ years’ experience in project management and HRIS systems and 3+ years of supervisory experience
3+ years’ experience in any combination of the following areas: HRIS (system configuration, enhancements, testing), report writing, querying, data analysis and training
Proficient in SQL and various reporting tools
Proficient at defining project scope and requirements
Experience identifying and implementing process improvement initiatives
Ability to lead in a fast-paced environment; successfully engage in multiple initiatives simultaneously
Strong oral and verbal communication skills with ability to present findings or translate the data into an understandable document; must be able to write and speak clearly, easily communicating complex ideas
Highly detailed and results oriented
Strong critical thinking ability to review numbers, trends, and data and come to new conclusions based on the findings
Ability to apply independent judgment and discretion on issues that may be sensitive or confidential in nature
Ability to handle confidential information and material
This position must pass a post-offer background and drug test

Preferred Skills and Experience:

Knowledge of HR and Payroll processes and terminology
Proficient in UKG Pro Workforce Management, Ultimate Software, and PeopleFluent.
Skilled in advanced report writing tools such as Cognos, SSRS, or similar systems
Certification in Project Management
Proficiency in BI Analytics

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.

Equal Opportunity Employee & Physical Demands: Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments. Background Check and Drug Screening: Offers of employment are contingent upon successful completion of a background check and drug screening. Pay Transparency: Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.

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