This will be a remote role; but candidates will be required to come to the office later to Owing mills. Meeting sometimes onsite with advance notice of 1 week or so (frequency: probably once in 2 months).

The assignment will be for 6 months (Monday-Friday). They can choose the working schedule between 6:30AM to 9:00PM EST after completing the trainings.

June 17, 2024, training will start (6 weeks training) and will be done remotely (will be scheduled between 9 AM to 5 PM)

Job Title: Operations - Technician, Enrollment I

Location: Owings Mills, MD

Project/client: CareFirst BCBS

Request: Contract

Duration of the project: 6 months

Tax terms accepted: W2

Work status/ visa accepted: USC or GC

Remote or onsite: Hybrid Role: 100% Remote

Interview Process: 2 (initial screen and panel interview)

Equipment Provided: No

Job Description: PURPOSE:

The Technician, Enrollment I is responsible for ensuring that members are accurately enrolled into CareFirst member enrollment systems in a timely manner, and according to the account contract or service agreement. To accomplish this, the associate in this role may interact and coordinate activity with key client account contacts, subscribers, Sales, Underwriting, Finance, and Information Technology associates, as well as associates aligned to the Account Installation department of other Client Client Plans.

Key Points:

Previous enrollment experience good but not required.

Healthcare background will be a plus/ preferred.

Typing (40 WPM minimum) – Must have.

Teamwork – Must have.

Must be able to adapt to multiple priorities.

Must have: Data Entry, Enrollment & Healthcare

Must be able to learn.

Facets is preferred but not required.

Advances Excel skills is not required, as they will not be working on data.

Should have own laptops with 2 screens/ monitors. CareFirst will not provide equipment.

ESSENTIAL FUNCTIONS:

75% Enroll subscribers and dependents for all lines of business as requested via fax, U.S. mail, and/or e-mail. Verify enrollment status, make changes to membership records, research and resolve enrollment system discrepancies, process membership terminations, and other forms of enrollment events. Complete monthly reconciliation process and resolve discrepancies.

25% Coordinate with the Account Installation team as it pertains to member identification card process to ensure cards are not released until all enrollment updates are completed and audited. Coordinate with the Billing Technician to ensure that all group enrollments are processed prior to running the monthly bill.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Level: High School Diploma or GED

Experience: less than one year experience in membership enrollment, member services, billing, claims operations, and/or data analysis

Preferred Qualifications

Knowledge, Skills and Abilities (KSAs)

Must be able to work effectively in a team environment,

Must be able to adapt swiftly to multiple and rapidly changing priorities,

Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software,

Must be able to work effectively with large amounts of member enrollment data, paying close attention to detail upon entering data into the appropriate system,

Must be able to use Microsoft Office, specifically Excel

Job Type: Contract

Pay: $19.56 - $20.00 per hour

Expected hours: 40 per week

Benefits:

401(k)

Schedule:

8 hour shift

Experience:

Microsoft Excel: 1 year (Required)
Microsoft Word: 4 years (Required)
Typing: 3 years (Required)

Location:

Owings Mills, MD (Required)

Work Location: Remote

Gente consulting Jobs

Data Entry / Enrollment Technician