About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

Provide training support to the Sales Department in the development and delivery of curriculum via face-to face trainings, workshops, and webinar (live or recorded) sessions. Participate in the identification of knowledge gaps for performance improvement, to ensure compliance and sales agents meet and exceed sales goals.

You Will

Assist in implementing training standards and requirements for internal/external Sales representatives.

Provide facilitation and training to Sales staff through multiple mediums, such as classroom face-to-face, web-based courses and performing in-the-field evaluations.

Assist in the design and development of training curriculum to ensure compliance and increase sales performance.

Produce training materials, booklets, binders and job aides/tools for all training classes, meetings, and sales department events.

Uses SCAN specific Learning Management System to schedule classes, track test scores and review completion status of individual sales agents and for management reporting purposes.

Provides recommendations for performance monitoring and process improvement training enhancements based on feedback and/or experience in the field.

Maintains professional and technical knowledge by attending educational workshops.

Contributes to team effort by accomplishing related results as needed.

Other duties as assigned.

Your Qualifications

GED/ High School Diploma required, Bachelors Degree preferred.
5+ years Healthcare Industry experience
2+ years’ design and development of training curriculum experience
2+ years’ presenting, facilitating, and delivering training experience
Strong communication, including extensive presentation experience.
Ability to work independently.
Proficient in MS office.
Familiar with digital press (copy machine) for the fulfillment of training material
Bilingual English/Spanish speaking preferred
Occasional travel as needed

What's in it for you?

Base Pay Range: $48,900.00 to $78,200.00 annually
Work Mode: Mostly Remote
An annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days
Excellent 401(k) Retirement Saving Plan with employer match
Robust employee recognition program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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Sales Training Specialist