Job Description: Scheduler

Position Title: Scheduler
Location: Remote
Pay Range: $13-$16 per hour

Organization: Gatesway Foundation

Position Overview: The Gatesway Foundation is seeking a dedicated and organized Scheduler to join our team. This remote position plays a critical role in ensuring that our facilities are adequately staffed and that we maintain optimal staffing ratios. The Scheduler will be on call to address any staffing emergencies, including call-ins and no-shows, and will work closely with the recruitment team to keep them updated on staffing needs.

Key Responsibilities:

Staff Scheduling: Coordinate and schedule staff for all locations, ensuring compliance with required staffing ratios and minimizing overtime. Schedules to be issued two weeks in advance.
Emergency Staffing: Be on call to manage call-ins and no-shows by finding suitable replacements. Escalate to the program supervisor only when no adequate replacement is available.
System Management: Utilize the Paycom scheduler system to manage and update schedules, track staffing needs, and ensure data accuracy.
Communication: Maintain clear and effective communication with staff, program supervisors, and the recruitment team.
Recruitment Support: Provide weekly updates to the recruitment team on open positions and assist in identifying staffing gaps.
Compliance: Ensure all staffing schedules comply with organizational policies and state regulations.
Reporting: Generate and analyze scheduling reports to identify trends and areas for improvement.
Collaboration: Work closely with the recruitment and programs team to minimize overtime and ensure a steady pipeline of qualified personnel.
Approvals: A series of approvals are required by Directorial staff prior to issuing schedules. A well organized and documented process is necessary to be successful.

Key Performance Indicators (KPIs):

Overtime Management: Maintain overtime hours within set organizational targets.
Staffing Ratios: Ensure all locations consistently meet required staffing ratios.
Schedule Accuracy: Maintain high accuracy in scheduling data and updates.
Response Time: Promptly address and resolve staffing emergencies.
Recruitment Coordination: Provide timely and accurate updates to the recruitment team on staffing needs.
System Utilization: Efficiently utilize the Paycom scheduler system for all scheduling tasks.
Quality: Ensuring that no staff works more than five 16 hour shifts.

Qualifications:

Experience: Previous experience in scheduling or staffing coordination preferred.
Skills: Excellent organizational and time management skills. Strong communication skills, both written and verbal.
Technical Proficiency: Proficient in using scheduling software, preferably Paycom, and other related tools.
Availability: Must be available to be on call for staffing emergencies.

Additional Responsibilities:

Continuous Improvement: Identify and implement process improvements for scheduling and staffing.
Training: Assist in training new staff on scheduling procedures and system usage.
Feedback: Collect and incorporate feedback from staff to improve scheduling practices.

How to Apply: Interested candidates should submit their resume and a cover letter detailing their relevant experience to hr@gatesway.org.

About Gatesway Foundation: The Gatesway Foundation is dedicated to providing high-quality services and support to individuals with disabilities. We are committed to creating a supportive and inclusive environment for both our clients and staff.

Job Type: Full-time

Experience:

Recruiting: 1 year (Preferred)

Ability to Commute:

Broken Arrow, OK 74012 (Required)

Ability to Relocate:

Broken Arrow, OK 74012: Relocate before starting work (Required)

Work Location: Hybrid remote in Broken Arrow, OK 74012

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