Description:
Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping to improve and secure many retirements, while also helping to grow a dynamic organization. Most roles are fully remote, so you need to be comfortable using technology, be productive in a home office with a reliable internet connection to stay in touch with your team and deliver high-quality service to our clients. Definiti supports your professional growth through comprehensive training and industry credentials and certifications.
Definiti is a national retirement services company that helps clients manage and administer their retirement plans. We help clients define what's possible and what’s next for their retirement plans.
PURPOSE OF POSITION
The People and Culture Generalist will possess understanding and working knowledge of common HR practices to function as our operational lead and HRIS expert. The Generalist will also serve as a backup resource for other members of the People and Culture team. Strong partnerships with People and Culture team members, IT, and Finance are critical to be successful.
PRIMARY DUTIES AND RESPONSIBILITIES
Communication
- Respond to or triage inquires to other People and Culture team members as needed
- Coordinate internal acknowledgements and announcement
Human Resource Information System (HRIS) Administration
- Responsible for maintaining the accuracy of all data in the company HRIS, and the implementation, configuration, customization, maintenance, and addition of modules
- Outline feasibility and costs of system upgrades and enhancements; suggest, design, test, implement, and evaluate solutions
- Drive events in HRIS such as engagement surveys, merit, performance reviews, etc.
- Analyze business process issues and/or problems and provide assistance to system users; conduct research on possible solutions and makes recommendations based on findings
- Ensure HRIS integrates with carrier systems to share data
- Responsible for accurate, timely, and efficient data entry into the company HRIS
- Manage permissions, privacy, and access settings for HRIS users
- Create custom and system data reporting and other outputs from HRIS for various stakeholders
- Provide first-level technical support, troubleshooting, and guidance to HRIS users
Federal and State Compliance
- Ensure and project manage multi-state and federal compliance law; perform routine data audits
- Research, review, audit, and register the company’s compliance with policies and laws such as CMS, PCORI, 5500s, FLSA, wage & hour laws, unemployment claims, workers’ compensation claims and insurance, FMLA leave laws, posting requirements, EEOC reporting and other legal requirements as directed
Operations
- Utilizing a working knowledge of HR functions, identify needs and develop solutions such as process, audits, reports, and templates (checklists, trackers, form letters/memos, mail-merges etc.)
- Lead a variety of projects, working with key stakeholders, to successful completion balancing project objectives and fine details
- Review existing policies, identify necessary changes, research as needed, and draft updates
- Organize and maintain the electronic file structure
- Drive the process of year-end preparations for the People and Culture team
- Document and maintain standard operational procedures (SOP) for the People and Culture team
Other Functions
- Serve as a backup resource for benefits administration, payroll support, onboarding and offboarding, employee relations, performance management, leave of absence administration, and recruiting as needed
- Assist with planning and administering programs or projects related to budgets, compensation, and workforce planning
- Assist in the development and/or delivery of training and educational content
Requirements:
COMPETENCIES REQUIRED
- Ability to work in a fast-changing environment supporting continuous growth
- Strong verbal and written communication skills
- Forward-thinking mindset with strong analytical and problem-solving skills
- Strong planning and organizational skills to manage multiple priorities simultaneously
- Keen attention to detail for accuracy
- Demonstrate sound judgment when making decisions and operate with discretion and integrity
- Ability to independently assess issues as they arise, maintain composure under pressure, and develop thoughtful and appropriate responses
EDUCATION AND QUALIFICATIONS
- High school diploma or GED required
- Bachelor's degree in human resources or related field of study required
- 3+ years of experience as a Human Resources Generalist with multi-state experience or related position required
- Experience with a commercial HRIS with demonstrated familiarity of functionality required.
- Working knowledge of federal and state regulations and the ability to deal sensitively with confidential material
- Working knowledge of HR functions and procedures (e.g., compliance, pay and benefits, recruitment, training, and development, etc.)
- Microsoft Office skills to include Outlook, Word, and PowerPoint; Strong understanding of Microsoft Excel with proficiency in pivot tables, conditional formatting, formulas, macros, etc.; ability to navigate web-based programs
- Current HR designation (SHRM or HRCI), or ability to obtain designation within 9 months of start date is required
REMOTE WORKING REQUIREMENTS
As a remote-first company, we have compiled expectations for a successful remote work environment:
- Ability to build rapport with others remotely while working productively with limited in-person interaction
- Have access to a reliable and consistently strong, high-speed internet connection suitable for remote work. A stable, high-speed internet connection is essential for effective communication, collaboration, and productivity while working remotely
- Designate a quiet, and well-lit space free of as many distractions as possible
- Be online and available to work during designated business hours in local time zone
- Accustomed to using Microsoft Teams (or similar virtual-meeting applications) to meet with colleagues regularly on video and use the chat feature for quick communications. We utilize many Microsoft Teams features (such as Channels and file storage) for announcements, relevant conversations, and file sharing. Familiarity with Microsoft Teams is a plus
- Accustomed with file-storage and file-sharing tools such as Microsoft SharePoint
BENEFITS
Definiti has a dynamic, growth-focused culture, and we are committed to offering attractive employee-centric benefits, including:
- A virtual-first work philosophy
- 401(k) with up to 4% match
- Generous paid time off starting with four weeks, in addition to 9 paid holidays and 2 paid floating holidays
- Paid Parental Leave
- A variety of medical, dental and vision plan options including Definiti subsidized premiums
- Company-paid life insurance and short-term disability insurance
- Bonus plan eligibility