Job Title: Learning and Development Coordinator
Report to: Regional Manager
Job Type: Full Time/Hourly Non-Exempt
Location: Multiple Locations: Central Area
Responsibilities but not Limited to:
- Assess training and development needs through surveys, interviews, and communication with managers and store employees
- Develops unique training programs to fulfill employee needs to maintain or improve job skills
- Creates and/or acquires training procedure manuals, guides, and course materials
- Presents training and development programs using various forms and platforms including group discussion, lecture, simulations, and videos
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
- Evaluates program effectiveness through assessments, surveys, and feedback
- Maintains knowledge of the latest trends in training and development
- Prepares and implements training budget; maintains records and reports of expenses
- Collaborate with the HR team in maintaining and building policies and procedures to ensure compliance with legislation
- Partners with employees and management to communicate various human resource policies, procedures, laws, standards and government regulations
- Coordinates and facilitates all internal training and development initiatives that support the company goals and objectives
- Stays abreast of employment law updates, compliance and regulatory requirements related to training and development, compliance and labor law requirements, industry trends, and effective human resources practices
- Performs other related duties as required
Qualifications
- Excellent verbal and written communication skills
- Strong presentation skills
- Adept with a variety of multimedia training platforms and methods
- Ability to evaluate and research training options and alternatives
- Ability to design and implement effective training and development
- Extremely proficient with Microsoft Office Suite and related program software
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Miniso USA is committed to diversity, equity and inclusion. We will not tolerate discrimination in employment, employment-related decisions, or in business dealings on the basis of race, color, genetic information, age, sex, sexual orientation, religion, disability, ethnicity, national origin, veteran status, marital status, pregnancy, or any other legally protected status. We will strive to provide an environment free of discrimination to our team members, customers, and suppliers.