The Learning & Development Specialist will be responsible for the ongoing learning and development of IT staff at UCLA. They will assess development needs of the IT workforce, and create, design, and deliver tailored programs and development content. The Specialist will assess the success of development plans and help employees make the most of learning opportunities. They will design and deliver e-learning courses, workshops, and other training, and help managers develop their team members. The Specialist will help in designing learning paths that work to upskill employees through defined career tracks. The Specialist will also be responsible for the design, build and deployment of the ITS Academy. The Specialist will work cross-functionally with subject matter experts and managers to define key learning areas and deliver opportunities related to the ever-changing technology landscape.
The Learning & Development Specialist will positively impact UCLA's operations and culture by enabling UCLA IT to attract, retain, and develop its staff in service of the institution's academic, research and service mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while modeling UCLA's culture and values.
Salary & Compensation
- UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
- Three years experience working in one or more of the following fields: learning and development, information technology, human resources, or a related field. (Required)
- Demonstrated experience creating and executing professional development and onboarding curricula and materials to develop employees’ upskilling. (Required)
- Five or more years experience working in one or more of the following fields: learning and development, information technology, human resources. (Preferred)
- Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred)
- Demonstrated thorough knowledge of learning and development best practices in an IT organization; advanced knowledge of training requirements for functional areas. (Required)
- Possesses strong analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Seeks information from multiple, diverse sources. (Required)
- In-depth knowledge of learning management systems (LMS) and e-learning tools best equipped for an IT learning environment. (Required)
- Demonstrated ability to handle difficult or volatile situations / individuals effectively. Demonstrated active listening and critical thinking skills. Demonstrated ability to make decisions with integrity. (Required)
- Strong written and verbal communication skills and is able to communicate technical information and ideas to a diverse community of colleagues and stakeholders. (Required)
- Able to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers. (Required)
- Strong organizational skills and is able to balance competing priorities and support concurrent projects. Ability to work in a project-based environment using project management practices. (Required)
- Strong demonstrated problem-solving skills; scopes solutions based on knowledge of available resources and timelines. Able to ask questions, gather information, evaluate options, and make decisions with integrity. (Required)
- Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (Required)
- Thinks creatively and proposes innovative ideas, including the incorporation of new technologies or processes. Is able to work with agility in a fast-paced environment. (Required)
Education, Licenses, Certifications & Personal Affiliations
- Bachelor's Degree in one or more of the following fields: learning and development, information technology, human resources, business administration, communications, or a related field. (Required)
- Bachelor's Degree in one or more of the following fields: learning and development, information technology, human resources, business administration, communications. (Preferred)
Special Conditions for Employment
This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).
The anticipated pay range for this position is $83,000-$101,200, annually; salary is dependent upon the skills and experience of the selected finalist.
NOTE: This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have these two files ready to upload when applying.
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
Schedule
8:00 A.M. to 5:00 P.M. PT, Monday through Friday and/or variable based upon operational needs.
Union/Policy Covered
99-Policy Covered
Complete Position Description
https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Trainer%203%20(TBD_865)