We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!
Deadline to Apply: June 15, 2024
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Qualifications may warrant placement in a different job level.
Executes learning development programs and processes. Collects and analyzes organizational and departmental data, identifies best practices and conducts research on industry trends to make business decisions.
- Continuously improve training effectiveness by incorporating safety, reliability, and customer service.
- Partners with business units and customers to coordinate, develop and facilitate training programs that meet desired business outcomes.
- Creates and coordinates training schedules, monitors course enrollments and ensures course credit up completion, tracks and reports attendance and provides support for pre or post course activities.
- Organizes, coordinates and maintains all training related resources including training materials, audio/visual equipment, LMS System, SAP, and other applicable training software such as Camtasia.
- Manages training development projects, working with subject matter experts and team members to design, develop and improve technical and non-technical training courses.
- Measures and reports learning outcomes by creating and implementing knowledge and skill-based assessments.
- Coordinates, supports and training delivery staff.
- Applies and adapts an instructional design process to create Instructor Led and Computer-Based Training course documentation (i.e., learning objectives, participant guides, facilitator guides, assessments, handouts, visual aids, how-to’s, etc.).
- Develops business processes to support and sustain learning outcomes, ensure adherence to work practices and policies as part of the transfer of learning to actual work performance/behavior.
- Conducts analyses of training needs to determine opportunities for improving performance and to provide customized training for all areas.
- Conducts and leads training courses and workshops on Adult Learning Theory, Training Delivery, and other professional skills utilizing performance-based practices.
- Benchmarks, researches, identifies, and implements best practices for training methods and technology into new and revised training programs.
- Creates training-related communication materials, markets the availability of training courses, and promotes developmental opportunities across the enterprise.
- Conducts on-site observations and personnel interviews to determine training needs and support post-training utilization of skills for business unit operating systems or procedures.
Strong organizational, planning, multi-tasking skills to coordinate and organize multiple activities concurrently with sound judgment and initiative.
Effective presentation and interpersonal skills demonstrating a positive enthusiastic attitude.
Analytical and problem-solving abilities
Strong oral and written communication skills, including presentation skills
Ability to grasp new concepts and methods quickly and apply what was learned in a one on one or in a class environment
Ability to work in an unstructured environment where flexibility, creativity and thinking outside the box is essential
Strong demonstrated character and leadership skills and respected by peers
Ability to work with teams under pressure and with time constraints in a calm and professional manner, coordinating with others to achieve desired results and multiple deadlines
Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling
Effective time management skills
Ability to meet goals and objectives with minimal direct supervision
Ability to work unscheduled time and/or weekends if necessary
- Bachelor’s degree in Business, Education, or Communication with a strong emphasis on grammar and writing skills, curriculum development, instructional design;
- Ability to implement various training media to include classroom training, CBT, Web, e-learning;
- Demonstrated proficiency in performing edits on gas or electric facilities in GIS.
- Demonstrated proficiency in the planning processes using compatible units associated with the overhead electric, underground electric, and/or gas processes.
- Knowledge or experience in designing in CPS Energy’s Work Management Information System (WMIS) and SAP work order initiation.
Demonstrating Initiative
Working with Ambiguity
Driving for Results
Evaluating and Implementing Ideas
Driving Continuous Improvement
Communicates Effectively
High School Diploma or GED
Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator. Ability to travel between business related events. Work hours may be extended.
CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.