JOB TITLE: Technology Adoption and Training Specialist Analyst III
LOCATIN: This position is hybrid with onsite work mainly at 2 Montgomery Street, Jersey City NJ and possible training sessions at other Port Authority Facilities in the NY/NJ area
PAY RATE: $45-50 an hour
WORK TIME: The normal workday for theTechnology Adoption and Training Specialist will be 9 AM to 6:00 PM or 8 AM to 5 PM, Monday through Friday except for observed holidays. The Contractor shall work an 8-hour workday, with a mandatory 1-hour Lunch Break. Total billable hours per week shall not exceed 40hours. All overtime must be pre-approved by the designated Project Manager before any work is performed.
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A. JOB RESPONSIBILITIES:
Responsible for supporting TEC Training initiatives in preparing and conducting technical training?programs. Under the direction of the Technology Solutions Manager, the candidate will be responsible for:
- Versatile Training Development: Design and deliver training programs that cover foundational technology skills and advanced digital tools, ensuring all employees have the necessary knowledge to excel.
- Engaging Instructional Delivery: Conduct interactive and inclusive training sessions tailored to diverse learning needs, from beginners to advanced technology users.
- Continuous Curriculum Refresh: Stay informed on the latest technology trends and updates, particularly within Microsoft technologies, to continuously integrate new tools and features into training programs.
- Needs Assessment and Customization: Work closely with TEC Training team to identify varying training needs, develop relevant content, and promote training programs.
- Impact Evaluation: Assess the effectiveness of training programs through feedback and performance metrics, adjusting content and teaching methods to maximize learning outcomes.
B. EXPERIENCE/QUALIFICATIONS:
Candidates must present the following qualifications to be considered eligible for this position:
- Technology Proficiency: Strong command of basic computer operations, Microsoft Office Suite, and advanced digital transformation tools like PowerApps, MS Copilot, and PowerBI.
- Educational Background: Bachelors degree in a relevant field required, complemented by a minimum of 8 years experience in facilitating technology adoption and teaching diverse skill levels.
- Excellent Communication: Ability to convey complex technology concepts in accessible terms to a broad audience, fostering an environment of learning and growth.
- Instructional Design Expertise: Experience in creating comprehensive training materials that cater to both foundational skills and advanced technology adoption.
- Adaptability and Lifelong Learning: Commitment to personal growth and staying ahead of technology trends, with the ability to adapt training approaches to meet evolving needs.
- Organizational and Time Management Skills: Ability to manage multiple tasks, projects, and deadlines effectively.
C. HIGHLY DESIRABLE:
Ideal candidates will present the following profile and possess the following attributes:
- Strong command of basic computer operations, Microsoft Office Suite, and advanced digital transformation tools like PowerApps, MS Copilot, and PowerBI.
- Great presenter/teacher/communicator
- Commitment to personal growth and staying ahead of technology trends, with the ability to adapt training approaches to meet evolving needs.