What started as a small group of families gathered around a kitchen table in 1979 has blossomed into the nation's leading voice on mental health. The National Alliance on Mental Illness (NAMI) is the nation's largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.
Today, we are an alliance of hundreds of local affiliates, state organizations and a national office that work in communities across the United States to raise awareness and provide support and education that was not previously available to those in need. NAMI advocates for all who are affected by mental illness, both the individuals and the people in their lives. We work to address disparities and injustices and to promote dignity and inclusion for all people with mental illness and their families. In addition to being advocates, we educate, we listen, and we lead as evidenced by our public awareness campaigns, the range of programs we provide, and our strong public policy.
The NAMI HelpLine is a free, nationwide peer-support service providing information, resource referrals, and support to people living with mental illness and their family members and caregivers. The Part-Time Coordinator, NAMI HelpLine Recruiting, supports the HelpLine's volunteer and intern recruitment efforts at the direction of the Manager, NAMI HelpLine Recruiting.
This position is part-time and may be remote or hybrid, supporting recruiting activities as assigned for 20 hours per week from 11:00 am - 3:00pm ET, Monday - Friday.
Salary Range: $23/hr. - $26/hr.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for screening volunteer and intern applications and interviewing candidates by following all procedures and assessing qualifications to identify the most qualified candidates.
- Collaborates with the Manager of NAMI HelpLine Recruiting to monitor progress towards goals and update trackers as needed.
- Communicates with candidates and trainees by email and phone as needed.
- Supports training, onboarding and offboarding as needed.
- Participates in cross-team projects as needed, including responding to HelpLine calls, chats, and text messages from help seekers when necessary.
- Keeps current with mental health news within the industry.
- Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
- Work experience, preferably in a non-profit environment, as a member of a fast-paced team serving members, customers, or clients. HelpLine or Crisis Line experience is very valuable.
- Ability to meet deadlines and excel in both administrative and organizational skills.
- Knowledge of current mental health services landscape, including different treatments, resources, and a basic understanding of mental illness and its effects on individuals and families.
- Ability to participate in multiple projects while balancing ongoing responsibilities.
- Spanish language proficiency is highly desired.
- Experienced using MS Office software and collaboration tools, Slack and Zoom, required.
- Bachelor's Degree preferred.
- Must pass a background check.
NAMI is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workforce. NAMI prohibits discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, genetic information or any other legally protected group status. We also provide reasonable accommodation for candidates with disability.