Strategy: Provide early and consistent input into large scale HR and/or organizational initiatives, identifying issues before they impact the organization and advising on appropriate course of action. With strong understanding of organizational contexts, work with key stake holders to offer innovative and integrated HR solutions to processes that translate strategy into tactics.
- Partner with senior leaders to define and design strategic initiatives.
- Align HR strategies and practices with organizational strategies.
- Lead organizational redesign process in partnership with Organizational Development/Effectiveness team.
- Champion the organizational culture of DEIB (Diversity, Equity, Inclusion and Belonging), and promotes our vision to achieve a people-first culture.
- Communicate policies and procedures to employees.
- Anticipate and prevent future problems, taking initiative within role.
- Anticipate leadership gaps and build action plans to address.
- Understand business level metrics, use data to forecast current and future needs.
- Work with leaders to translate early-stage concepts into actionable plans.
Talent Development: Collaborate with the Learning & Talent/Organizational Development team to curate resources and opportunities that develop common competencies and skills.
- Lead talent review process in customer areas, support development and succession planning.
- Onboard leaders, including running New Leader Accelerations with teams.
- Help leaders understand and action plan around Employee Engagement Survey.
- Be well versed in survey-related data points, and provide coaching to leadership.
- Understand and practice change management skills. Assist leaders by acting as coach and leading teams through change.
Other Key Partnerships/Processes:
- Lead and support client areas to achieve key Diversity & Inclusion metrics. Including involvement and coaching of local diversity councils and initiatives.
- Review HR-related policies, provide input in creation and policy updates. Act as a resource for managers and employees regarding policy interpretation.
- Partner with Talent Acquisition (TA) on department Workforce Planning. Participate in recruitment planning and process for roles at the Management level and above.
- Drive engagement initiatives and understand benefit and wellness plans.
- Lead compensation change initiatives with customers. Partner with Compensation team to resolve concerns brought forward by the organization. Lead work around reorganizations, reclassifications, job description reviews, resolves issues, and communicate changes to leaders.
- Employee Relations: Partner with Advice and Counsel Center (ACC) on performance and departure issues, especially at higher levels in the organization, and in areas with high level of turnover. Partner with ACC members with high-risk cases. Review issues and metrics and advice as to trends and needed remedies.
- Other duties as needed and assigned by the organization.
Education:
- Bachelor’s degree in business, HR or related field (plus 6 years progressively responsible HR experience preferred), OR
- 15+ years of progressively responsible HR generalist work experience.
Skills and Knowledge:
- Experience executing HR programs in a heavily unionized environment with demonstrated knowledge of labor laws and contract administration.
- Demonstrated experience and a passion for strong collaboration with others.
- Ability to add value and improve overall effectiveness of the organizationand teams.
- Strong relationship building skills.
- Effective conflict resolution skills and the ability to navigate complex situations.
- Comfortable in ambiguity and can pull relevant components out of complex situations to connect the dots and make sound decisions.
- Expert-level knowledge of federal, state, and local employment laws.
- Demonstrated ability to develop and maintain an equitable and inclusive workplace through interactions, decisions, and recommendations.
- Effective, clear, and culturally aware communication verbally and in writing; ability to draft concise and factually accurate reports and documents.
- Knowledge of how HR data informs equitable decision-making.
- Academic and/or healthcare industry experience is helpful but not required.
- Society for Human Resources Management Certified Professional (SHRM-SCP), or Professional in Human Resources (PHR), or Certified Human Resources Business Partner (HRBP)