Overview
If you’re good at what you do, work anywhere. If you’re the best at what you do, come work at Patra! We are leading the way in providing Technology-Enabled Services to the insurance industry. We have a culture first approach that puts inclusivity and work/life balance at the forefront. We do this 100% remotely, always have.
Responsibilities
The People Specialist will report to the Director of People Operations. You will be responsible for providing information regarding established HR policies, benefit programs, forms, records and practices. The position requires you to recognize deviations from standard practices and gains the appropriate approval. You will independently research and answers questions related to HR from employees and managers, and complete research into compliance practices and policies then provides suggestions for improvements and changes to Policies and Procedures.
- Independently researches and answers questions related to HR from employees and managers.
- Provides information regarding established HR policies, benefit programs, forms, records and practices. Recognizes deviations from standard practices and gains the appropriate approval.
- Completes research into compliance practices and policies then provides suggestions for improvements and changes to Policies and Procedures.
- Interacts with and counsel employees.
- Provides critical analysis of situations to suggest solutions and courses of action for problem resolution with managers and employees.
- Takes ownership of process and workflow documentation.
- Handles all responsibilities with compliance as a top priority.
Qualifications
- Bachelors degree in HR or equivalent work experience.
- Strong technical acumen, ability to manage and navigate in HR systems.
- Strong execution orientation with unquestioned high levels of integrity and diligence; models behaviors expected by others and conveys Patra’s values while promoting culture of collaboration, continuous improvement, respect, diversity, and inclusion.
- Excellent interpersonal communication skills with the ability to develop concise and on-brand messaging; inspires trusts and expertly handles issues of sensitivity.